Do I Really Need to Use a Travel Advisor? (My answer might surprise you!)

What does a travel advisor do for me?

Do you REALLY need to use a travel advisor? In short, the answer is yes and no. This response might seem odd coming from a travel advisor, but let’s be realistic, it’s never been easier to book travel yourself. Sites like Expedia and Priceline are super convenient. Travel agencies like Costco and Amex Travel seem so inexpensive, and there are some perks for booking with them. So why WOULD you use a travel advisor? First, let’s explore what a travel advisor actually DOES!

Cropped portrait of a young female travel agent working in her office

Many moons ago a “travel agent” was someone who sat behind a desk and booked your plane tickets and hotel, then gave you some brochures and sent you on your way. The industry has evolved since then, though.

A true travel advisor is there to:

  • help determine what destination is best for you and your family based on your needs and budget.
  • help plan an itinerary…from flights, to hotels, tours, shows, dining and everything in between.
  • make sure you have all of the needed travel documents for your trip.
  • make your payments for you as they come due when applicable.
  • think of all the little “extras” that might make your trip more magical.
  • watch for discounts that may become available at your hotel or resort and get the lower price for you whenever possible.
  • provide packing lists and pre-trip to-do lists so you don’t have to think about it.
  • secure special perks whenever available, such as resort credits, early check-in and late check out, spa credits, and more.
  • arrange any transfers that may be needed during your trip and tell you the best way to get from Point A to Point B.
  • work with our tour partners who actually live where you’re going and know the very best restaurants and things you definitely don’t want to miss. (And what you want to avoid!)
  • help you in the event your flight is cancelled or delayed.
  • work with the resort or hotel if there are any issues with your stay so you don’t have to.
  • oh, and, of course, we also book all of these things for you too!
Close-up of passports and tickets in the hands of a travel agent in the office.

So, why is a travel advisor important?

As I mentioned in the beginning, you *can* book your travel yourself. You can also book with a “big box” store, but what will happen when there’s an issue? You can do a quick google search to see what other consumers are saying about the big box agencies. Suffice it to say, you won’t have their cell phone number to call at 10 pm when your a/c is out and the front desk hasn’t sent anyone. This may not be important to you, if so, I get it. I used to be you. 🙂

an elderly man sits on the hood of a broken car and calls technical assistance on a mobile phone.

Doesn’t it cost extra to use a travel advisor?

Sometimes. Some advisors charge planning fees and some do not. Commissions are paid directly to the agent from the hotel or supplier. Personally, I do not generally charge planning fees, except in special circumstances.

Tourist couple in travel agency

The last thing you need to know about using a travel advisor.

If you do plan to use a travel advisor, choose one who listens more than they speak and truly seems to “get” you and what you want out of your vacation. They should be easy to get ahold of prior to your trip and available 24/7 during your trip. And finally, they should be empathetic to what your needs are. You’ll know when you’ve found the right one! You’ll just “click” and the relationship will be easy!

I hope that this helps you determine whether or not you should use a travel advisor. Some people don’t and that’s totally ok! If you decide you don’t want to go it alone, I’d love to chat! Go to this link to schedule a Discovery Call.

Wishing you all the best in your vacation planning!

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